Chalukya Realty Privacy Policy

Effective date: 9th Sept 2026

Chalukya Realty Private Limited, trading as Chalukya Realty, explains here how we handle personal information when you visit chalukyarealty.com, submit a property enquiry or communicate with us. This policy covers our enquiry and customer relationship activities, including enquiries received through Facebook, Instagram and property portals.

Information you provide

We collect your name, phone number, email address if provided, and property requirements. These may include whether you want to buy, sell, rent, invest or let out a property; the property type and preferred locality; and any budget, expected price or other details you choose to share. We also keep relevant correspondence and records of requested appointments or site visits.

Please do not submit Aadhaar or PAN numbers, bank or card details, passwords, health information or copies of identity documents through a general enquiry form. If a later transaction requires additional documents, we will explain the purpose and appropriate submission method separately.

Where information comes from

We receive information directly through our website, calls, email, WhatsApp and meetings. When you submit a Facebook or Instagram lead form, Meta passes the submitted information to us. A property portal or referring person may also pass us your enquiry where you have authorised this. We may record the enquiry source, form or campaign reference and submission time to manage follow up.

How we use your information

We use your information to understand and respond to your enquiry, identify relevant property options, discuss your requirements, arrange requested visits, and provide services you request. We also use relevant records to administer our business, address complaints, protect against misuse and meet applicable legal obligations.

We may contact you by phone or email about your enquiry. WhatsApp follow up will depend on your request or appropriate permission for that channel. Submitting an enquiry is not consent to unrelated promotions. Optional property updates or marketing require a separate choice where applicable; you can stop them at any time by replying to us or using the contact details below.

Who may receive information

Authorised staff and service providers may access information as needed to support the purposes above. We use Zoho Bigin for customer relationship records. Website hosting, email and communication providers also process information for their respective services. Where enabled, a lead transfer service such as Zoho LeadChain may deliver Meta enquiries to Bigin.

For a requested introduction or site visit, we may need to share relevant details with a property owner, developer or agent. We will explain the proposed sharing and obtain permission where required. Enquiry information is not offered for resale or shared for another business to conduct unrelated marketing. We may disclose relevant information where required by law or necessary to establish, exercise or defend legal rights.

External platforms such as Meta, WhatsApp and property portals also handle information under their own privacy policies. Our responsibility for information we receive is described here. Links to external services do not make those services subject to this policy.

Retention and storage

We keep information only for as long as needed for the stated purposes or applicable legal requirements. Transaction, complaint and statutory records may require different periods. When information is no longer needed, it will be deleted or anonymised under our retention process, subject to necessary backup cycles and legal holds. We may retain a minimal opt out record to respect your preferences.

Security

We restrict access according to work needs and use account, device and service safeguards against loss, misuse and unauthorised access. No online system is completely secure. Please report suspected misuse to the contact below.

Your choices and requests

You may choose not to provide optional details. If information essential to your enquiry is missing, we may be unable to provide the requested assistance. You can ask us to review or correct information, withdraw consent for future consent based use, stop marketing, or request deletion, subject to applicable law and necessary retention. Withdrawal does not affect processing already lawfully carried out.

Write to the contact below identifying your enquiry and request. We may ask for proportionate verification before changing or disclosing records. Do not send identity documents unless requested through a suitable channel. We will explain any refusal and available next steps.

Children

Our enquiry service is intended for adults aged 18 and over. Do not submit information about children. Contact us if a child has submitted information so we can address it.

Contact and grievances

Chalukya Realty Private Limited
Grievance Officer: nagendrarao@chalukyarealty.com
Email: reach@chalukyarealty.com
Address: 479/62, 33rd Cross Road, 4th Block, Jayanagar, Bengaluru, Karnataka 560011

Please use the subject “Privacy request” or “Privacy complaint”. We will address grievances promptly and within the applicable legal timeframe.

Changes to this policy

We will publish updates on this page with a revised effective date. Where a change requires a fresh notice or consent, we will provide it before using your information for the new purpose.